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June 4, 2020Digital Experience Machine Learning
Enhancing the digital user experience (DX), improving market share and profitability for businesses implementing predictions and recommendations based on (DXi), our Digital Experience Index.
- Measuring and quantifying a user’s DX satisfaction as a benchmark index/score and a set of sub-indices
- Creating this index without a survey or analytics eliminates poor adoption rates and highly skewed/biased analysis.
- Correlating the DXi to business metrics, with action items and decision trees providing recommendations for improving a user’s DX
- Going beyond current analytics through machine learning to generate advanced indices (DXi+) with corresponding predictions and prescriptions to drive digital excellence
- Web-based SaaS model eliminates the need for costly software implementations and maintenance.
- Our easy-to-install plugin seamlessly tracks online individual user behavior using predefined parameters and categories.
- Our ready-to-use API integrates 3rd party analytics data directly into the DXi algorithms.
- Our file load tool ideally suits large businesses with voluminous data and allows user-defined parameters and categories. It can support multiple file formats with speed and ease.
