About Precise Dialogue
We surface insights into innovative game-changing solutions that transform organizations to deliver value through human-centered innovation and design.
Why work with our team?
We were founded in 2007 in Atlanta, Georgia, formerly BrandRave, Inc, a digital experience and CX design consultancy with a vision to create positive insights-driven and emotional triggers through human-centered innovation and design.
Precise Dialogue has innovated a unique approach to a variety of organizations. We are creative problem solvers and storytellers. We create design thinking training programs or help you conduct internal workshops to help you crack the code.
We uncover opportunities to meet business, and user needs to create your brand voice and experiences. We partner with clients to design experiences, services, products, and companies based on insights.
We utilize ethnography and observation of customer behavior, qualitative and quantitative research, facilitated collaboration and co-design workshops, journey mapping, prototyping, and design methods to enable organizations to understand root-cause issues and guide decision-making.
We focus on bringing customer and user dialogue to an organization, creating empathy-driven strategies that help drive user value, reduce cost, and build a competitive advantage. We get journeys to life, a method of understanding the end-to-end experience with an organization to effectively design, develop, and deliver a laser-focused strategy for sustainable growth and measurable results. We had our own qualitative and quantitative platform, Quala. And we work with global partners in applying industry tools & methodologies to transform experiences and positioning.
Precise Dialogue also helps transform people's work through individual coaching, workshops, and customized learning and coaching programs. Our training helps transition participants to be collaborative design thinkers, and we support established teams to refresh their skills.
-
Seasoned professionals with an average of 25 years of experience.
- Design and implement analytical strategies that will demonstrate return on investment
- End-to-end provider of strategy, UX design, technology, and brand marketing solutions
- A strong international network of investors and partners
Our team
We are experts in producing digital products for global enterprises to new emerging companies.
We specialize in the following:
CX Transformation, UX design, Product Design, DesignOps, Design Systems, Inclusive Design, Accessibility (ADA 508) Programs, Service Design, Innovation, User Experience Journeys, and Innovative Product and Technical Development.
Selecting the right partner and team is critical to success. Creative and digital agencies try to land grab to keep control of their client territories. Precise Dialogue's advantage is the ability to manage and handle multiple relationships at all digital or CX transformation levels, including strategy, design, talent sourcing, and advanced technology development. Digital transformation is not technology transformation; without the right vision, culture, talent, and willingness to be comfortable or uncomfortable with changing processes and operations, you will not be successful. We have the experience and know what it takes to succeed.
. Advanced digital experience
Fast results & actions
. Respected strategic partners
Accountable & reliable
Connecting the dots
Precise Dialogue helps businesses connect with their consumers across customer journeys by uniting strategy, technology, and digital solutions to develop deeper relationships.
We apply a "Design Thinking" approach, consumer experience design, and user-centric design techniques.
Content may be King, but the Customer Experience is the Kingdom. We enjoyed a front-seat view of the Customer Experience "CX" revolution that has taken place over the years. We understand the industry trends and have set some along the way.
Our Capabilities
We will take you on a journey of understanding your organizational end-to-end customers' experience to effectively discover, design, develop, and deploy a customer-led strategy for sustainable growth and measurable results.
CX Strategy & Research
We integrate UX / CX research with intelligent design and industry tools to provide a validated approach from the user perspective.
Strategic Design
Strategic Design empowers your business to meet, and exceed the increased demands of consumers from every touchpoint, channel, platform and system.
Design Thinking
Design Thinking is more than thinking differently or creative design; it is working with and for people from the very beginning in order to create better outcomes.
Digital Branding & Marketing
We help our clients promote products and services using digital distribution channels to reach consumers in a timely, relevant, personal, and cost-effective manner.
Resourcing & Coaching
We augment your staff with vetted, highly-skilled professionals to ensure your projects have the resources needed, including fractional executives and coaches.
Advanced Technology
We create next-generation Web 2.0 & 3.0 experiences by utilizing advanced technologies for all platforms, analytics, algorithms, and AI/AR/VR/metaverse.
Fear Of Missing Out?
Don't miss a beat. We work with great clients and build meaningful experiences based on data and emerging technology. We also provide workshops and helpful content to help you thrive in this new economy.
By signing up you automatically
accept our Privacy Policy